Thanks to Alliant Energy for these helpful tips as we continue to deal with the aftermath of the storm last week.
- If see downed power lines, assume they are live. Please call us to report the downed lines (if you’ve already called, thank you, please call us again) 1-800-ALLIANT (800-255-4258).
- Our trucks are using the areas cleared by the National Guard, please don’t place more trees and debris there, it prevents our crews from getting to the space they need to connect your home and homes on your street.
- Call 811 to mark lines before digging. If your home or business sustained damage and your restoration efforts involve digging, please call 811 or visit the Iowa One Call website for information on scheduling a utility locate before beginning a project. It’s for your safety, the safety of our crews and keeps the power on for your entire neighborhood.
- If the electrical lines have been torn from your house, or the electric meter/power pole with mast that is attached to your home has been damaged, call a licensed electrician to fix it. This way, when our crews come to reconnect your home, they can do safely. Otherwise, it will cause further delay because you own the equipment that brings electricity into your home and it must be in good working order.
- Be on the lookout for potential scams and unlicensed electricians. If someone knocks at your door offering to help, ask for proof or verification.
